Information pursuant to Articles 12–14 of the General Data Protection Regulation (DSGVO)
In the course of using our online services, Bayerischer Hof Bayreuth GmbH processes personal data. The following provides information on the processing of personal data in accordance with the requirements of Articles 12–14 DSGVO.
Controller for the Processing
Bayerischer Hof Bayreuth GmbHBahnhofstraße 14, 95444 Bayreuth
Tel: +49 921 7860-0
E-Mail: hotel@Bayerischer-hof.de
Contact Details of the Data Protection Officer
Mr. Michael SandlöbesBayerischer Hof Bayreuth GmbH
Bahnhofstraße 14, 95444 Bayreuth
Tel: +49 921 7860-0
E-Mail: hotel@Bayerischer-hof.de
Access Data and Hosting
You may visit our websites without disclosing any personal data. Each time a webpage is accessed, the web server automatically stores a server log file that contains, for example, the name of the requested file, your IP address, date and time of the access, the amount of data transferred, and the requesting provider. This access data documents the retrieval process.
Data Collection and Use for Contract Processing
We collect personal data when you provide it to us in the context of contacting us (e.g., via contact form, email, or the booking and reservation mask). Mandatory fields are marked as such, as we require this data to process your request or fulfill contractual obligations. The type of data collected is evident from the respective input forms. We use the provided data in accordance with Article 6(1) DSGVO.
Cookies and Web Analytics
To make the visit to our website more pleasant, to enable the use of certain functions, display suitable products, or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in optimizing our website presentation in accordance with Article 6(1)(f) DSGVO. Cookies are small text files automatically stored on your device. Some cookies are deleted after the browser session ends (session cookies), while others remain on your device.
Google Analytics & Google Fonts
We use Google Analytics to analyze website usage and Google Fonts to improve website presentation. The collected data is used to optimize our website and marketing activities. Both services are provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google processes data on our behalf under contractual obligations ensuring security and confidentiality.
During your visit, the following data may be recorded:
- Pages viewed
- Orders, including sales and ordered products
- Achievement of website goals (e.g., contact or newsletter sign-ups)
- User behavior (e.g., dwell time, clicks, scrolling)
- Approximate location (country and city)
- IP address (in shortened, non-identifiable form)
- Technical data (browser, provider, device, resolution)
- Referring website or ad campaign
No personal data such as name, address, or contact details are transmitted to Google Analytics. Data is transferred to Google servers in the USA, where data protection levels may differ from EU standards. Google Analytics cookies remain for up to two years. User-related data is anonymized after 14 months. Data in aggregated form remains stored indefinitely. You may disable Google Analytics via the browser add-on or through our cookie settings dialog.
Contact Options and Your Rights
As a data subject, you have the following rights:
- Article 15 DSGVO: Right to access your personal data processed by us.
- Article 16 DSGVO: Right to correction of inaccurate or incomplete personal data.
- Article 17 DSGVO: Right to deletion of your stored personal data, unless further processing is necessary for:
- the exercise of freedom of expression and information,
- compliance with a legal obligation,
- public health reasons, or
- establishment, exercise, or defense of legal claims.
- Article 18 DSGVO: Right to restriction of processing.
- Article 20 DSGVO: Right to data portability.
- Article 7(3) DSGVO: Right to withdraw consent at any time.
- Article 77 DSGVO: Right to lodge a complaint with a supervisory authority.
To exercise your rights or raise questions regarding data protection, please contact our Data Protection Officer using the details above.
Disclosure to Third Parties
Booking inquiries are processed via the external system thebookingbutton.co.uk, which uses session cookies and tracking.
Social Media Presence
We operate profiles on Facebook and Instagram. We strive to ensure compliance with data protection regulations when using these platforms.Responsible: Bayerischer Hof Bayreuth GmbH
Additionally:
Facebook & Instagram: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Please note that you use these networks and their functions at your own responsibility, especially when sharing or commenting. Your data may be transferred to the USA or other countries outside the EU/EEA where data protection levels may be lower.
Social Media Symbols/Icons on the Website
These icons function as external links. No data is transmitted until you click one of them. Once clicked, you will be redirected to the respective service, and the current page address may be transmitted as a parameter. We have no control over how providers process such data.
Right to Lodge a Complaint
You have the right to lodge a complaint with the competent supervisory authority:
Bayerischer Landesbeauftragter für den DatenschutzWagmüllerstraße 18, 80538 München
Tel: (089) 212672-0
Fax: (089) 212672-50
E-Mail: poststelle@datenschutz-bayern.deData Protection Officer of the City of Bayreuth
Luitpoldplatz 13, 95444 Bayreuth
Tel: (0921) 25-1355
E-Mail: datenschutz@stadt.bayreuth.de